A wiki is a website that is developed collaboratively by a community of users, making it easy for users to contribute content. 


Wiki Software Recommendations

Many people who contract your organziation are going to ask the same questions of your staff and volunteers over and over again. Use these questions as an opportunity to develop a knowledge base that people inside and outside your organization can refer to so they can find answers to their own frequently asked questions.  Wiki software is particularly good for collaboratiely developing knowledge resources, but simple websites can also suffice.]


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The NYCP Knowledge base uses "cards" of information. They're like atoms of data that can be combined and connected to create all kinds of new data structures. 

Create a new card:
Challenge - Solution - Tool TypeTool - Tutorial

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